OUR CUSTOMER SUPPORT

Integrate additive manufacturing into your business
with peace of mind and efficiency thanks to our customer support team.

TRAIN

LEARN 3D PRINTING

Lynxter’s support department offers a comprehensive, step-by-step 3D printing training program that includes:

3D printer start-up
Assembly, disassembly and loading
STL file preparation
Getting to grips with the software
First 3D prints

maintenance imprimantes 3D industrielles

Operate

Our service and support contracts

Our customers are different, and work in a variety of environments. Lynxter offers maintenance solutions compatible with each customer’s requirements. 3 contract offers are available: Essential, Pro and Ultimate.

I would like to find out more

"The strong commitment of Lynxter's staff has enabled us to move beyond a simple customer-supplier relationship. On the one hand, the support teams have been responsive and available, and on the other, following our feedback, modifications to the machine have improved the precision of production and ease of use."

JC VINGIANO, 3D printing technology specialist, École Centrale Lyon
"Following the acquisition of the S600D printer, regular and constructive discussions were held with the after-sales service. They are part of a process of continuous improvement of our practices but also of improving certain elements of the machine, the ultimate objective sought being to optimise our responsiveness in the context of our research projects. "

P.SOUCHOTTE. Head of the aeroacoustic wind tunnel platform, École Centrale Lyon
"Availability, responsiveness, interactivity, speed in intervention, young and dynamic team, accessibility whether by tel or email, in 2 words: The Best.(Vive le Sud Ouest)"

Daniel SADOWSKI, Technical manager. Toulouse INP

CENTRALISE

THE HUB, A PLATFORM FOR ALL YOUR NEEDS

The HUB centralises all the data and information you need to use our 3D printers : video tutorials, print profiles, service tickets, 3D libraries and all our latest news. You’ll gain in autonomy and knowledge.

more about the HUB

SUPPORT

OUR ENGINEERS AT YOUR SERVICE

Our teams of additive manufacturing technicians and engineers are at the service of each customer to offer tailor-made support: Lynxter answers all questions within 24 hours, optimises printing and develops the skills of its partners.

Lynxter works alongside players in all sectors, from healthcare to industry.

I have a project